You can pay your monthly utility bill online at Online Payments, 24 hours a day, 7 days a week.
Log into your account by entering your account number and password/pin (customer number), found in the upper right hand corner of your billing statement.
Accessing your account online gives you the following options:
- Make a one-time credit/debit payment
- Set up or change automatic credit/debit card payments
- Click “How to” box at the left of the page on the Online Account Login page for instructions
- Change password
- Show payment history
- Show last bill
- Show consumption history
- Correspond with the Utility Billing Office
Please note: This service is for residential and commercial utility payments and is NOT available for Bulk Water Services. Bulk Water payments may be made in person at the City Hall building, or mailed to PO Box 1299 | Decatur, TX 76234.