All customers wanting to set up utility service with The City of Decatur must first complete an application for new service and complete a Water Service Agreement in person at the Decatur City Hall.
Applications for new service are accepted in person at City Hall.
Applicants are required to present a lease agreement or closing or tax documents at the time the application is submitted.
You should bring a valid picture identification such as an unexpired drivers license - It must be your ID not someone else’s ID.
A printable version of the application is available on the website that can be printed and completed before your visit to City Hall.