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Decatur Municipal Court of Record Satisfaction Survey

2. First and Last Name
   This is not required. If you would rather remain anonymous, leave this blank.
4. Which option best describes your situation?*

   Check all that apply.

   1. I am an adult with a case filed against me with the Decatur Municipal Court of Record.
   2. I am the parent of a minor/juvenile with a case filed against me with the Decatur Municipal Court of Record.
   3. I am an attorney
   4. I am an employee of the City of Decatur
   5. I am seeking information about the Court
6. My interaction with the Court was...?*

   1. In person (at the clerk window)
   2. In person (in the courtroom)
   3. Over the phone
   4. Via email
8. Individuals with whom you interacted...*

   Check all that apply.

   1. Court clerk(s)
   2. Bailiff(s)
   3. State Prosecutor
   4. Court Administrator
   5. Judge
10. Tell us about your experiance below.
12. My court case was handled fairly.*

    1. Strongly Agree
    2. Agree
    3. Disagree
    4. Strongly Disagree
    5. Not Applicable
13. I was treated with courtesy and respect by Court staff.*

    1. Strongly Agree
    2. Agree
    3. Disagree
    4. Strongly Disagree
    5. Not Applicable
14. I was able to get my court business done in a reasonable amount of time.*

    1. Strongly Agree
    2. Agree
    3. Disagree
    4. Strongly Disagree
    5. Not Applicable
15. As I left court, I understood what happened in my case.*

    1. Strongly Agree
    2. Agree
    3. Disagree
    4. Strongly Disagree
    5. Not Applicable
17. Court staff paid attention to my needs.*

    1. Strongly agree
    2. Agree
    3. Disagree
    4. Strongly Disagree
    5. Not Applicable
18. The judge gave me the opportunity to plead my side of the case before making a decision.*

    1. Strongly Agree
    2. Aggree
    3. Disagree
    4. Strongly Disagree
    5. Not Applicable
20. Was there something the staff did well during your experience?
22. Was there anything we could have done better to provide you with exceptional service?
24. Is there a member of our staff you would like to recognize for providing exceptional service?
    If yes, please provide their name and a brief description of the services provided.
26. How did you hear about this survey?*

    1. Website
    2. Clerk Window/Lobby
    3. Courtroom
    4. Handout
Leave This Blank:


28. 1. Receive an email copy of this form.
29. Email address

    This field is not part of the form submission.

30. Submit

* indicates a required field