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City of Decatur Customer Service Survey
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What department, within the City of Decatur, did you interact with?
City Secretary/Records Requests
Main Street Program
Parks & Recreation
Planning & Development
My interaction with above department was...?
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On the phone.
What was the name of the person you interacted with?
If you do not know, or cannot remember, the name, please enter "UNSURE"
Tell us about your experience below.
My questions/concerns were handled fairly.
I was treated with courtesy and respect by department staff.
I was able to complete my business in a reasonable amount of time.
My question, comments, and/or concerns were fully addressed.
City staff assisted me in a friendly, courteous manner.
Was there something City staff did well during your experience?
Was there anything City Staff could have done better to provide you with exceptional service?
Is there a member of our staff you would like to recognize for providing exceptional service?
If yes, please provide their name and a brief description of the services provided.
Would you like to be contacted for a follow-up to your survey?
Please enter your name and contact information if you would like to be contacted for a follow-up.
How did you hear about our survey?
Sign in City Hall lobby
City staff member
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