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City of Decatur Customer Service Survey

  1. What department, within the City of Decatur, did you interact with?*

  2. If you do not know, or cannot remember, the name, please enter "UNSURE"

  3. Tell us about your experience below.

  4. My questions/concerns were handled fairly.*

  5. I was treated with courtesy and respect by department staff.*

  6. I was able to complete my business in a reasonable amount of time.*

  7. My question, comments, and/or concerns were fully addressed.*

  8. City staff assisted me in a friendly, courteous manner.*

  9. If yes, please provide their name and a brief description of the services provided.

  10. Would you like to be contacted for a follow-up to your survey?

  11. How did you hear about our survey?*

  12. Leave This Blank:

  13. This field is not part of the form submission.